Greystone Tactical
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About Greystone Tactical
Greystone Tactical is a small, family-owned store located in Salem, OR, specializing in high-quality tactical gear and clothing. They carry a range of products designed for those who serve, ensuring that every item meets their strict standards for quality.
The atmosphere in Greystone Tactical is welcoming and focused on customer satisfaction. While you browse their selection of tactical products, you'll find knowledgeable staff ready to assist you with any questions or needs you might have.
Conveniently situated in Salem, Greystone Tactical is easily accessible for local shoppers. Whether you're a first-time visitor or a regular customer, you'll appreciate the dedicated service and quality offerings available here.
Editor's Review
Located in Salem, OR, Greystone Tactical shines as a family-owned business dedicated to providing top-notch tactical gear and clothing. With an impressive rating of 4.6 out of 5 stars from 70 reviews, customer experiences reveal a mix of admiration and frustration. Many customers, such as Ryan McDaid, express their delight, stating, "This place! Feel like a kid in a candy store going in here. Always a great experience, these guys know their stuff!" The store seems to have a treasure trove of products that keeps an enthusiastic crowd returning.
However, not all experiences are positive. A few complaints echo through the reviews, with Tristan Versteeg sharing a particularly frustrating encounter about customer service, stating, "I do NOT recommend this store!" It's clear that while the product selection impresses many, issues around communication and service have left some feeling dissatisfied.
Despite the mixed feedback, Greystone Tactical's commitment to serving those who serve us stands out. Jeffry Jones, a retired corrections officer, appreciates this dedication, noting, "Everything I've needed they've always had, and the customer service has always been phenomenal." Overall, if you're seeking quality tactical gear and a friendly atmosphere, this store is worth a visit, just be prepared for some potential hiccups along the way.
What We Like
- Wide selection of tactical gear and clothing
- Friendly and knowledgeable staff
- Family-owned with a commitment to service
Room for Improvement
- Inconsistent customer service experiences
- Occasional fulfillment delays
- Mixed reviews on communication
What Customers Are Saying
“This place! Feel like a kid in a candy store going in here.”
— Ryan McDaid
“I do NOT recommend this store!”
— Tristan Versteeg
“Everything I've needed they've always had, and the customer service has always been phenomenal.”
— Jeffry Jones
What Shoppers Say
Based on analysis of 5 customer reviews
“Good luck”
“Everything I've needed they've always had”
“These guys were quick and straight to business”
“Many excuses. Supply issues”
Insider Tips
Be prepared for potential delays in product availability
Ask about custom services like laser etching
Surplus & Overstock Stores Details
What to Expect
- You'll find a friendly and knowledgeable staff eager to help you with your tactical needs.
- The product selection includes a range of tactical gear and clothing tailored for various purposes and users.
- They prioritize offering the best products at competitive prices, ensuring good value for your purchases.
Business Highlights
- ✓Family owned business
- ✓Dedicated to serving those who serve us
- ✓Best products and brands at the best prices
- ✓Tested equipment by the team
- ✓Knowledgeable staff
- ✓Good selection of tactical gear
Google Reviews
I do NOT recommend this store! Went in looking for a ballistic rated helmet. The older guy proceeds to ask me if I plan on getting shot in the head... To me that seems like a very ignorant question. If you cant sell to civilians due to manufacture po...
Terrible experience. We were recommended to this company for our ball caps from multiple National Guard Units and law enforcement At almost a year, many excuses. Supply issues, sure okay give us a available cap. Couple more months, nothing. Then a r...
I brought in a rifle to get a scope mounted and these guys were quick and straight to business. Very professional. The amount of products they sell are more than enough to keep you occupied while they work on your rifle or process paperwork. I will b...
I'm a retired corrections officer that after 18 months due to boredom went back to work as a security enforcement officer. Everything thing I've needed they've always had, and the customer service has always been phenomenal.
This place! Feel like a kid in a candy store going in here. Always a great experience, these guys know their stuff! Wonderful service. Recently bought a knife, and they laser etched it for me before I left! Highly recommend.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take some time to browse their selection and ask questions to find what's best for you.
Consider visiting during the week to avoid potential crowds and get more personalized attention from staff.
There's ample parking nearby, making it easy to stop in and explore their offerings without hassle.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturdayClosed
- sundayClosed