Greystone Tactical
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About Greystone Tactical
Greystone Tactical is a family-owned business in Salem, OR, specializing in high-quality tactical gear and clothing. They focus on providing products from trusted brands and prioritize customer satisfaction by ensuring all equipment meets their high standards.
The atmosphere at Greystone Tactical is welcoming and professional, with a knowledgeable staff ready to assist you in finding the right gear. Customers often appreciate the personal touch that comes with a family-owned shop, making the shopping experience more enjoyable.
Located in Salem, Greystone Tactical is easily accessible for both locals and visitors. The store's inviting setup makes it a great place to browse their selection of tactical products and gear.
Editor's Review
Greystone Tactical in Salem, OR is a family-owned gem that truly shines when it comes to tactical gear and clothing. With an impressive overall rating of 4.6 out of 5 from 70 reviews, this store has garnered a loyal following among those who appreciate quality and knowledgeable service. Many customers rave about the extensive selection and the expertise of the staff. As one satisfied customer, Ryan McDaid, enthusiastically stated, 'Feel like a kid in a candy store going in here.' There’s a palpable excitement in the air, as shoppers browse through top brands at competitive prices.
However, not all experiences have been flawless. A few reviews pointed out issues with customer service, particularly relating to communication and follow-through on orders. Tim mentioned a frustrating wait time for caps ordered through a professional organization, stating there were 'zero internal communications.' While these experiences seem to be the exception rather than the rule, they are worth noting for potential customers. The positive feedback, especially regarding the quick professional service for product installations, highlights that this place is a good choice for serious gear enthusiasts and professionals alike.
What We Like
- Knowledgeable and friendly staff
- Wide selection of tactical gear and clothing
- Great prices on top brands
Room for Improvement
- Inconsistent customer service experiences
- Delayed order fulfillment for certain items
What Customers Are Saying
“Everything I've needed they've always had, and the customer service has always been phenomenal.”
— Jeffry Jones
“These guys know their stuff! Wonderful service.”
— Ryan McDaid
What Shoppers Say
Based on analysis of 5 customer reviews
“Good luck in a smug tone”
“Many excuses. Supply issues”
“These guys were quick and straight to business”
“Feel like a kid in a candy store”
Insider Tips
Check product availability before visiting
Be prepared for potential delays in orders
Surplus & Overstock Stores Details
What to Expect
- You'll find a range of tactical gear and clothing options suited for various needs.
- The staff is knowledgeable and eager to help you find what you're looking for.
- Prices are competitive, and the quality of the products reflects the value.
Business Highlights
- ✓Family owned business
- ✓Dedicated to serving those who serve us
- ✓Best products and brands at the best prices
- ✓Tested equipment by the team
- ✓Knowledgeable staff
- ✓Good selection of tactical gear
Google Reviews
I do NOT recommend this store! Went in looking for a ballistic rated helmet. The older guy proceeds to ask me if I plan on getting shot in the head... To me that seems like a very ignorant question. If you cant sell to civilians due to manufacture po...
Terrible experience. We were recommended to this company for our ball caps from multiple National Guard Units and law enforcement At almost a year, many excuses. Supply issues, sure okay give us a available cap. Couple more months, nothing. Then a r...
I brought in a rifle to get a scope mounted and these guys were quick and straight to business. Very professional. The amount of products they sell are more than enough to keep you occupied while they work on your rifle or process paperwork. I will b...
I'm a retired corrections officer that after 18 months due to boredom went back to work as a security enforcement officer. Everything thing I've needed they've always had, and the customer service has always been phenomenal.
This place! Feel like a kid in a candy store going in here. Always a great experience, these guys know their stuff! Wonderful service. Recently bought a knife, and they laser etched it for me before I left! Highly recommend.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff for recommendations based on your needs.
Try to visit during weekdays to avoid weekend crowds and get more personalized attention.
There are parking options nearby, so you shouldn't have trouble finding a spot when you arrive.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturdayClosed
- sundayClosed
