GMS TACTICAL
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About GMS TACTICAL
GMS TACTICAL in Mesa, AZ, specializes in military and government surplus gear, including clothing and tactical equipment. Whether you're looking for durable outdoor wear or essential survival items, they offer a variety of products to cater to your needs.
The atmosphere at GMS TACTICAL is straightforward and practical, focusing on providing customers with functional gear. However, some customers have noted that the service can be hit or miss, especially when it comes to communication and stock availability.
Located in the heart of Mesa, GMS TACTICAL is accessible for both local residents and visitors. The store's hours are somewhat limited, so it's wise to plan your visit accordingly.
What Shoppers Say
Based on analysis of 5 customer reviews
“customer service is one of the worst”
“no one picks up the phone”
“they don't have anything in stock”
“Website is old and outdated”
“fantastic communication and customer service”
Insider Tips
Consider visiting the physical store for better service
Check social media for stock updates before ordering
What to Expect
- Expect a straightforward shopping experience with a focus on military surplus gear.
- They offer a variety of products, but stock levels may vary, so it's best to check in advance.
- Prices are generally competitive for surplus items, but be prepared for potential delays in service.
Google Reviews
This is a horrendous business, I wouldn't recommend them to anyone. I don't know how good the customer service might be at the physical store but online, the customer service is one of the worst if not the worst I've ever dealt with if I can even say...
I don't know how this place stays in business. No one picks up the phone when they are supposedly open. They take forever to respond to emails. They don't have anything in stock. Website is old and outdated that apparently no one maintains. Ordered a...
Placed my order 5 days ago and no email saying when I will get my order and called them 16 time left a message and no one called me back not sure if this company is or not don’t recommended that customer service. I try to reach them to get my money b...
These guys posted some velocity systems boss rugby shirts in stock on their instagram page. I reached out and was immediately met with fantastic communication and customer service. I quickly ordered one and received it in the mail along with some sti...
In May, I ordered a cot from this store on the online store. They said it won’t be in stock for a while and never specified when they will get more. A few months later, I find the object and sent an inquiry into the order status (which remains unansw...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to check on product availability.
Try to visit during the week, as weekends might see a higher volume of customers.
There are various parking options nearby, but be aware that the store's hours are limited.
Hours
- monday1:00 - 6:00 PM
- tuesday1:00 - 6:00 PM
- wednesday1:00 - 6:00 PM
- thursday1:00 - 6:00 PM
- friday1:00 - 6:00 PM
- saturdayClosed
- sundayClosed
