Factory Surplus outlet
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About Factory Surplus outlet
Factory Surplus Outlet in Star City, AR, specializes in a variety of surplus items, including home goods and appliances. They offer a range of products at competitive prices, making it a go-to spot for those looking for quality items without breaking the bank.
The atmosphere at Factory Surplus Outlet is welcoming and friendly, with staff who are eager to assist you in finding what you need. Customers often mention the polite and professional service, which adds to the overall positive shopping experience.
Located conveniently in Star City, Factory Surplus Outlet is easily accessible for both locals and visitors. The store's layout allows for easy browsing, and there's ample parking available nearby, making your visit hassle-free.
Editor's Review
Factory Surplus Outlet in Star City, AR, has carved out a niche that keeps customers returning, primarily because of its exceptional customer service and competitive pricing. Many reviewers seem genuinely impressed by the staff's warmth and attentiveness. For example, Hayley Jacks shared her experience, stating, βThe staff is extremely warm & welcoming... We ended up purchasing a king bed, boxspring, frame, washer & dryer, and refrigerator all under $3,000 with a 10% military discount.β Such deals clearly resonate with shoppers looking for affordable options without compromising on quality.
In addition to great pricing, customers frequently commend the professionalism and patience of the staff. DeClare Hyatt noted, βThey are polite and professional. I appreciate them and their professionalism.β This attitude seems to be a consistent theme among the reviews, further establishing Factory Surplus as a go-to for appliances and furniture. However, not everything is perfect. Some customers, while satisfied overall, expressed minor frustrations, such as the occasional wait during busy periods, which could be improved to enhance the shopping experience.
In conclusion, this outlet stands out in the local retail scene largely due to its friendly environment and budget-friendly products. Still, thereβs always room for improvement, especially regarding wait times during peak hours. Overall, Factory Surplus Outlet seems to be a solid choice for anyone looking for quality home essentials at a reasonable price.
What We Like
- Exceptional customer service from friendly staff
- Competitive pricing on a wide range of products
- Good financing options available
Room for Improvement
- Some customers mentioned longer wait times during busy periods
- A few reviews included minor complaints about product selection
What Customers Are Saying
βThe staff is extremely warm & welcoming. They attended to our search first thing...β
β Hayley Jacks
βThey are polite and professional. I appreciate them and their professionalism.β
β DeClare Hyatt
βAwesome place with great prices and customer service!...β
β Shanell Robbins
What Shoppers Say
Based on analysis of 5 customer reviews
βThe staff is extremely warm & welcoming.β
βWe ended up purchasing... all under $3,000.β
βAwesome place with great prices and customer service!β
βWe got a great deal on the washer and dryer.β
Insider Tips
Ask about military discounts for extra savings
Consider store financing options for larger purchases
Surplus & Overstock Stores Details
Brands Carried
What to Expect
- Expect a friendly shopping experience with staff who are ready to help you find the best deals.
- You'll find a good selection of home goods and appliances, catering to various needs and budgets.
- The prices are very competitive, providing excellent value for the quality of the products offered.
Google Reviews
The staff is extremely warm & welcoming. They attended to our search first thing by showing us the best priced options for our budget and need. We ended up purchasing a king bed, boxspring, frame, washer & dryer, and refrigerator all under $3,000 wit...
They are polite and professional. I appreciate them and their professionalism.
Awesome place with great prices and customer service! They were super helpful and patient while we shopped for several appliances and provided us with a great delivery guy, Mr. Charles at a great price! They made sure we had everything we needed, def...
By Brandon flatbed trailer, I'm planning the hall big unit and the black eye. Sometimes in and out of town and 2 new 2 brand new flatbed trailers and 2 burning flat bed trucks and bought 2 brand new Dodge trucks with flat bed, charlish, Friday wine. ...
We got a great deal on the washer and dryer. I wish I would have took a photo. I forgot. Real friendly people. Easy end store financing. I recommend it to all my friends and family.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff for recommendations based on your needs.
Try to visit during weekdays when it's less crowded for a more relaxed shopping experience.
There's plenty of parking available, so you shouldn't have trouble finding a spot nearby.
Hours
- monday9:00β―AM - 5:00β―PM
- tuesday9:00β―AM - 5:00β―PM
- wednesday9:00β―AM - 5:00β―PM
- thursday9:00β―AM - 5:00β―PM
- friday9:00β―AM - 5:00β―PM
- saturday9:00β―AM - 2:00β―PM
- sundayClosed




