Tactical X
Closed
About Tactical X
Tactical X specializes in offering a wide variety of police gear and tactical equipment tailored for law enforcement professionals. Their commitment to quality craftsmanship ensures that customers receive reliable and durable products.
The store's atmosphere is organized and clean, making it easy for shoppers to find what they need. Many customers appreciate the helpfulness of the staff, who are knowledgeable about the products and ready to assist with any inquiries.
Located in Cheshire, CT, Tactical X is easily accessible for those in the surrounding areas. Whether you're coming from nearby towns or just passing through, you'll find it conveniently situated with ample parking.
Editor's Review
The consensus among customers at Tactical X in Cheshire, CT, highlights a blend of excellent service and notable frustrations. With an overall rating of 4.7 out of 5 from 149 reviews, it's clear that many patrons appreciate the knowledgeable staff, especially when it comes to tactical equipment and police gear. Matthew Crisci, for example, praised the team for being 'friendly, knowledgeable and willing to assist with any and all questions.'
However, not all experiences have been positive. Some customers have reported issues with customer service, particularly regarding returns and the treatment of patrons. Boris Lana expressed disappointment with the manager, noting a lack of communication about the store's no-return policy after purchasing a duty belt. Similarly, B. Peterson mentioned feeling disrespected during a transfer, stating, 'She spoke to me like my mere presence in the store was an issue.'
Tactical X stands out for its connection with Target Sports USA, allowing for efficient online order pickups, which has garnered praise from users like Robert Roles. In summary, while Tactical X delivers in product knowledge and service from many staff members, there are recurring complaints about the management's approach to customer interactions.
What We Like
- Knowledgeable and helpful staff, especially regarding tactical gear
- Connection with Target Sports USA for convenient online order pickups
- Well-organized and clean store atmosphere
Room for Improvement
- Inconsistent customer service experiences, particularly with management
- Issues reported with the no-return policy
What Customers Are Saying
“The place is probably one of the most organized and clean gun stores I’ve ever been to”
— Extranded
“I look forward to continuing to do business with them and their connection with Target Sports USA is extremely convenient.”
— Matthew Crisci
What Shoppers Say
Based on analysis of 5 customer reviews
“The team here was very helpful.”
“One of the most organized and clean gun stores.”
“The manager treated me rudely.”
“Great for ammo. Buy online pick up at Tactical X.”
Insider Tips
Consider calling ahead if you have specific questions.
Check the return policy before making a purchase.
Surplus & Overstock Stores Details
What to Expect
- Expect a clean and organized shopping environment with a wide selection of tactical gear.
- You'll find a variety of products specifically geared towards law enforcement, including high-quality tactical equipment.
- Prices are competitive, and they offer free shipping on orders over $100, making it a good value for your purchases.
Business Highlights
- ✓Free shipping on orders over $100
- ✓Best service guaranteed
- ✓Thousands of happy customers
Google Reviews
Drove from Norwalk to pick up some Ammo, I had some questions regarding Staccato’s and the team here was very helpful. The place is probably one of the most organized and clean gun store i’ve ever been to, and they’re willing to educate you with any ...
I would not recommend shopping at this store. Like a few other people have mentioned in their reviews, the woman who said she was a manager treated me rudely. I purchased an item and was not made aware of the no return policy. When I went to return t...
If you don't know this is affiliated with Target Sports - which is great for ammo. Buy online pick up at Tactical X and save the shipping. Orders are generally ready in a day or so.
Tactical police gear, LLC continues to be my favorite FFL in CT, I've had a fantastic experience with them on anything from purchasing suppressors, firearms, and ammo. Tala and her team are friendly, knowledgeable and are willing to assist with any a...
The only reason this places doesn't get 1 star is because the two guys working the front were great. The manager/owner was rude and disrespectful when I did a transfer. She spoke to me like my mere presence in the store was an issue. She tells me he...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider checking their website for any special promotions or product availability.
To avoid crowds, try visiting during mid-morning or early afternoon when the store is generally quieter.
There's ample parking available, and you might also explore nearby shops if you're looking to make a day of it in Cheshire.
Hours
- mondayClosed
- tuesday9:00 AM - 5:00 PM
- wednesday9:00 AM - 5:00 PM
- thursday9:00 AM - 5:00 PM
- friday9:00 AM - 5:00 PM
- saturday9:00 AM - 4:00 PM
- sundayClosed