Ann's Military Surplus & Cleaners
Open Now
About Ann's Military Surplus & Cleaners
Ann's Military Surplus & Cleaners in Lawton, OK, offers a variety of military surplus gear and clothing, along with laundry and alteration services. It's a go-to spot for those needing uniforms tailored or cleaned, especially for personnel from nearby Fort Sill.
The atmosphere is friendly and welcoming, with staff who are known for their helpfulness and efficiency. Customers often appreciate the quick turnaround on alterations and the quality of the finished products.
Located conveniently in Lawton, the store is easily accessible for both locals and military personnel. You'll find it in a bustling area, making it a great stop during your errands.
Editor's Review
Ann's Military Surplus & Cleaners in Lawton, OK, has earned a solid overall rating of 4.0 out of 5 from 127 reviews. The data tells a different story when you consider the common themes among customer experiences. A recurring sentiment highlights the shop's efficiency and quality in alterations. For instance, Jared Grato remarked on the "outstanding service" provided when they handled his uniform inspection needs under a tight deadline.
While many reviewers rave about the staff's friendliness, not all experiences have been positive. Mickey Young expressed frustration over a miscommunication regarding the pickup timing for his curtains, describing how the staff's demeanor could be improved. This suggests that, despite strong skills in alterations, customer service consistency may need attention.
Another strong point is the store's specialization in military gear and alterations. Emarie Dzierzynski shared an impressive success story about restoring her vintage skirt, demonstrating the store's capabilities beyond basic cleaning. The testimonials indicate a reliable choice for military personnel looking for alterations and cleaning services.
What We Like
- Friendly and efficient staff
- Quality alterations and cleaning
- Specialization in military gear
Room for Improvement
- Occasional miscommunication regarding pickup times
- Inconsistent customer service experiences
What Customers Are Saying
“Great people, outstanding service.”
— Jared Grato
“The prices are fair and the staff are very polite and efficient.”
— Alberto Alonso
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff are friendly and efficient.”
“The finished products are to standard.”
“The shop could use a sweep/mop.”
“They’re not ready, I’m then shown a hidden paper.”
Insider Tips
Check pickup times to avoid delays.
Be cautious of free-roaming dogs in the shop.
What to Expect
- You can expect a friendly shopping experience with knowledgeable staff ready to assist.
- The selection includes military gear, clothing, and alteration services specifically catered to military needs.
- Prices are fair, making it a good value for quality alterations and surplus items.
Google Reviews
This place is the go to for Fort Sill personnel whp need alterations for gear and uniforms. The staff are friendly and the finished products are to standard with a quick turn around, but the dogs are kinda weird. They free roam around the place and c...
I’ve used them for surplus and sewing a few times and have never had any issues until my last visit. I dropped off a set of curtains, was told to pick them up a week later. I show up to get them only to find out they’re not ready, I’m then shown a hi...
Love this spot for my military alterations. The prices are fair and the staff are very polite and efficient. I will return here for all my military alterations and cleaning.
Brought in my leather vest to have patches added and I was able to order specific unit patches. After seeing how perfect the vest came out I brought in a skirt I purchased in 1970 that’s barely holding on. Ann was able to recreate the original elasti...
Given a two week notice for uniform inspection before thanksgiving. They had to special order my unit patch for my AGSUs, dry clean everything, re-did all my awards, and even returned cash that I left in my pocket from the previous military ball. Gre...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff for help or recommendations.
Visiting earlier in the day may help avoid crowds, especially during peak military seasons.
There's usually ample parking nearby, making it convenient to stop by while running other errands.
Hours
- monday8:00 AM - 6:00 PM
- tuesday8:00 AM - 6:00 PM
- wednesday8:00 AM - 6:00 PM
- thursday8:00 AM - 6:00 PM
- friday8:00 AM - 6:00 PM
- saturday9:00 AM - 5:00 PM
- sundayClosed
