Home Surplus Warehouse
Closed
About Home Surplus Warehouse
Home Surplus Warehouse in Fairmont, WV, is your go-to spot for a variety of surplus items, including windows and other building materials. They offer a range of products that can be hard to find elsewhere, making it a valuable resource for DIY projects and home improvements.
The atmosphere at Home Surplus Warehouse feels welcoming and friendly, thanks to the knowledgeable staff who are always ready to help. Customers often mention the helpfulness of the family-owned business, making the shopping experience enjoyable and efficient.
Located conveniently in Fairmont, the store is easily accessible, with flexible pick-up options available. It's a great stop for anyone in the area looking to find quality surplus items at reasonable prices.
Editor's Review
Home Surplus Warehouse in Fairmont, WV, is a hidden gem for anyone seeking mobile home parts and quality home improvement products. Family-owned since 1992, this store has developed a loyal clientele who rave about the superior customer service and the knowledgeable staff ready to assist. As Donna McCullough noted, 'Had the windows I needed in stock. And the white screws... that you cannot find anywhere.' This definitely highlights their extensive inventory!
While many reviews praise the friendly atmosphere and the flexibility shown by the staff, Gloria F. remarked, 'Very helpful and knowledgeable family business'βthere are a few recurring complaints about customer service. Some customers have experienced frustrating delays, like Joseph Toothman, who expressed disappointment over a door order that took longer than expected. Additionally, Δndrea noted a lack of staff during busy periods, which unfortunately detracted from her shopping experience.
Despite these hiccups, the overall sentiment is one of appreciation for the family-like service and genuine expertise. If you're looking for a place where you can find hard-to-get mobile home parts and receive personalized help, Home Surplus Warehouse is definitely worth a visit!
What We Like
- Friendly and helpful staff
- Wide selection of mobile home parts
- Flexible pick-up hours
Room for Improvement
- Occasional delays with orders
- Crowded during peak times with insufficient staff
What Customers Are Saying
βHad the windows I needed in stock. And the white screws...that you cannot find anywhere.β
β Donna McCullough
βVery helpful and knowledgeable family business they were flexible for pick up hours.β
β Gloria F
What Shoppers Say
Based on analysis of 5 customer reviews
βThe staff is very friendly and helpful!!!β
βHad the windows I needed in stock.β
βOwner didn't seem interested in selling products.β
βGreat experience. Thanks.β
Insider Tips
Visit during off-peak hours for better service.
Confirm product availability before visiting.
Surplus & Overstock Stores Details
What to Expect
- Expect a friendly and knowledgeable staff ready to assist you with your needs.
- You'll find a variety of surplus products, including hard-to-find building materials.
- Prices are generally reasonable, offering good value for quality surplus items.
Business Highlights
- βFamily owned since 1992
- βSuperior Customer Service
- βKnowledgeable staff ready to help
- βQuality products from local manufacturers
- βShipping and pickup options available
Google Reviews
Had the windows I needed in stock. And the white screws...that you cannot find anywhere. The staff is very friendly and helpful!!!
Very helpful and knowledgeable family business they were flexible for pick up hours. Helped load the door in my truck great experience. Thanks
Great people very knowledgeable
I am very disappointed. After receiving a door that was the right size but wrong depth I was told I could use the door to fill the whole in my house till mine came in, I used my back door and ever so much as passed there the door I bought. Two weeks...
This guy needs to hire some staff. It's so rude to be helping a customer then abruptly leave to help another customer and not come back to finish helping the 1st. I was ready to purchase doors, steps the day I came and possibly a kitchen. We ended u...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask the staff for assistanceβthey're very helpful.
Try to visit during the week when itβs less crowded for a more relaxed shopping experience.
Look for nearby parking options, as the store is conveniently located in Fairmont.
Hours
- monday9:00β―AM - 2:00β―PM
- tuesday9:00β―AM - 2:00β―PM
- wednesday9:00β―AM - 2:00β―PM
- thursday9:00β―AM - 2:00β―PM
- friday9:00β―AM - 2:00β―PM
- saturdayClosed
- sundayClosed