TIER 1 GEAR Military Surplus
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About TIER 1 GEAR Military Surplus
TIER 1 GEAR Military Surplus in Columbus, GA, offers a wide range of military surplus items, including clothing, gear, and accessories. Whether you're a service member or just in need of durable outdoor gear, you'll find quality products that meet your needs.
The atmosphere at TIER 1 GEAR is friendly and welcoming, with staff who are genuinely helpful without being pushy. Customers appreciate the well-organized layout, making it easier to find what they're looking for even during busy times.
Conveniently located in Columbus, the store is easily accessible with ample parking nearby. It's a perfect spot for both locals and visitors looking to stock up on surplus gear.
Editor's Review
With an impressive rating of 4.7 out of 5 based on 328 reviews, TIER 1 GEAR Military Surplus in Columbus, GA, stands out as a favored destination for military surplus enthusiasts. The data tells a different story compared to typical retail experiences, where customer service often falls short. Here, staff members receive consistent praise for their friendliness and helpfulness. As Ashton Pritcher noted, the process of exchanging items was 'super smooth' and hassle-free. Such experiences are not isolated; Derrick Hambling echoed this sentiment, describing the store as 'straightforward, fair prices, and good inventory.'
However, not every customer shares a positive experience. One reviewer, Jay S, highlighted rudeness from staff and a lack of welcoming gestures upon arrival. This stark contrast between reviews does raise some flags about consistency in customer service. Still, many find the store’s overall environment to be inviting and reminiscent of family, as Barnacle Bill expressed, indicating that returning feels like a visit home.
What We Like
- Friendly and helpful staff
- Good selection and fair prices
- Well-organized and clean store environment
Room for Improvement
- Inconsistent customer service experiences
- Occasional rudeness from staff
What Customers Are Saying
“'Great experience at Tier 1 Gear. The staff was friendly and genuinely helpful.'”
— Ashton Pritcher
“'It’s exactly what you want a surplus store to be—straightforward, fair prices, and good inventory.'”
— Derrick Hambling
“'Every time I return it’s like visiting family.'”
— Barnacle Bill
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff was friendly and genuinely helpful.”
“The selection is solid, the gear is in good condition.”
“They still have the best prices in town!”
“I felt overwhelmed, scared, anxious.”
“The store is always well organized & clean.”
Insider Tips
Visit on busy days for a lively atmosphere.
Be prepared to ask for help if you're feeling overwhelmed.
What to Expect
- Expect a friendly shopping experience where the staff is ready to assist you with any questions you have.
- The product selection is solid, offering a mix of new and gently used military surplus items.
- Prices are competitive, providing good value for high-quality surplus gear.
Google Reviews
Great experience at Tier 1 Gear. The staff was friendly and genuinely helpful. I accidentally picked up the all-weather OCP trousers, and when I came back to swap them for the hot-weather trousers I meant to buy to match the top, they took care of it...
I had a great experience here and have absolutely nothing negative to say. The selection is solid, the gear is in good condition, and the staff is helpful without being pushy. It’s exactly what you want a surplus store to be—straightforward, fair pri...
Walking into the store on a cold Saturday afternoon, I knew what I was looking for but wasn’t totally knowledgeable on the item. Seeing how absolutely packed and busy the store was, I felt overwhelmed, scared, anxious… like a little boy on his first ...
This was my first time visiting this store and upon arrival I wasn’t greeted by any staff and when staff did notice I was here they were extremely rude. I spoke to the owner directly after I tried to sell some gear and he completely insulted me with ...
I absolutely love shopping here! Every time u return it’s like visiting family. They still have the best prices in town! The owner Don has always been fair and is very knowledgeable! Don’t u dare waste your time at any of those other stores and get t...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider making a list of what you need to help you focus your shopping.
Try to visit during the week to avoid the weekend crowds, which can make the store feel busy.
Look for nearby parking options to make your visit more convenient, especially if you're bringing a larger vehicle.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday12:00 - 5:00 PM
