GearZone Tactical
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About GearZone Tactical
GearZone Tactical is a go-to destination in Lee's Summit, MO, for individuals looking for military surplus and tactical gear. They offer a variety of clothing and equipment suited for outdoor enthusiasts, law enforcement, and those in need of reliable tactical apparel.
The store has a welcoming atmosphere where customers can feel comfortable exploring their extensive selection. With knowledgeable staff who are eager to assist, shoppers often leave feeling satisfied with their purchases and the service they received.
Located conveniently in Lee's Summit, GearZone Tactical is easily accessible for both locals and visitors. Its location allows for ample parking, making it convenient to stop by whether you're running errands or specifically seeking tactical gear.
Editor's Review
GearZone Tactical in Lee's Summit, MO, stands out for its strong customer service and a solid selection of tactical gear. Customers frequently praise the family-owned vibe, with one reviewer noting, 'They work with you and have a great selection on equipment' (John Zeilinger). Fast shipping and communication are also highlighted, with Jaime Laughrey sharing a positive experience about the speed of delivery, stating, 'Great communication and rapid shipping of a high quality product.'
However, not all experiences are stellar. Some reviewers express frustration with order mishaps. Andrew Ledesma was left disappointed after receiving the runaround about his order and ultimately sought a refund. This inconsistency seems to be a recurring complaint, suggesting that while many customers are pleased, others have faced challenges with order accuracy and stock issues.
What We Like
- Excellent customer service
- Fast shipping
- Wide selection of tactical gear
Room for Improvement
- Inconsistent order fulfillment
- Possible stock issues leading to customer frustration
What Customers Are Saying
“Great communication and rapid shipping of a high quality product.”
— Jaime Laughrey
“They work with you and have a great selection on equipment.”
— John Zeilinger
What Shoppers Say
Based on analysis of 5 customer reviews
“Great customer service and fast delivery!”
“They were super good communicators on when to expect my item”
“One item I ordered was out of stock”
“I received the other item I wanted via UPS Advantage”
Insider Tips
Call ahead to confirm stock availability.
Order during weekdays for quicker processing.
Surplus & Overstock Stores Details
Return Policy
Returns and exchanges within 30 days
What to Expect
- Expect a friendly shopping experience with staff ready to help with any questions.
- You'll find a good selection of tactical gear and military surplus items that might not be available elsewhere.
- Prices are generally competitive, especially for unique items like plate carriers that can be hard to find.
Business Highlights
- ✓Firearms sales at this location
- ✓Returns and exchanges policy within 30 days
- ✓After sales service applies to all goods sold
Google Reviews
Was given the run around for a month before finally getting a tracking number for an online purchase, was given someone else's tracking order. When I called to figure out what was going on I was told that they don't make what I ordered anymore even t...
Great customer service and fast delivery!. I placed an order for a plate carrier online. It was out of stock at every other website (and cost more if I might add), except for gearzone tactical, so I called them to double check they had it in stock, t...
I will definitely do business with this company again! I placed an order on a Sunday. On Tuesday I received a telephone call from Gearzone Tactical that told me one item I ordered was out of stock, but they could order it. I told them just drop tha...
Took a chance randomly ordering online from this company and was pleasantly surprised. They were super good communicators on when to expect my item as it was out of stock when I ordered. I also appreciate they only put a hold on my card and didn’t ch...
They work with you and have a great selection on equipment. Very nice and always go there.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse through the various sections to see what fits your needs.
Try to visit during the week when it's typically less crowded, allowing for a more relaxed shopping experience.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday9:00 AM - 6:30 PM
- tuesday9:00 AM - 6:30 PM
- wednesday9:00 AM - 6:30 PM
- thursday9:00 AM - 6:30 PM
- friday9:00 AM - 6:30 PM
- saturday9:30 AM - 5:00 PM
- sundayClosed