Gates Resale-Army Surplus
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About Gates Resale-Army Surplus
Gates Resale-Army Surplus in Chico, CA, offers a wide variety of surplus gear and equipment, catering to outdoor enthusiasts and those in need of military surplus. Whether you're looking for camping gear or survival equipment, they have you covered with a selection that often includes used items in good condition.
The atmosphere at Gates Resale is friendly and welcoming, with many customers sharing their long-standing loyalty to the store. It's a place where you can feel nostalgic, as several shoppers have been coming here since childhood, although some have noted changes in the service over the years.
Located conveniently in Chico, the store is easily accessible for locals and visitors alike. There's ample parking available, making it simple to stop by and check out their inventory.
Editor's Review
With an overall rating of 4.2 out of 5 based on 40 reviews, Gates Resale-Army Surplus in Chico, CA, elicits a strong sense of nostalgia among its customers. Many have been shopping here since childhood, noting the store's extensive variety of surplus gear and equipment. As Shane Solomon remarked, "Great variety of surplus gear and equipment. Best place in town for cheap camping or survival gear." This sentiment is echoed by others who appreciate the combination of affordability and selection.
However, the data tells a different story regarding customer service experiences. While some patrons praise the store's responsiveness, others express frustration. For instance, Marco C. Jr's experience highlights a significant complaint about return policies, stating, "I bought them the day before" regarding a rain gear exchange. Such inconsistencies suggest that while the store has loyal customers, there are areas needing improvement, particularly in customer service protocol.
Overall, Gates Resale-Army Surplus stands out for its local presence and variety of items, from surplus clothing to camping cookware. Yet, the mixed feedback on customer service indicates there’s room for growth. A focus on enhancing customer interactions could solidify their reputation as a go-to resource for outdoor enthusiasts and local shoppers alike.
What We Like
- Wide selection of surplus gear and equipment
- Affordable prices for camping and survival gear
- Strong local reputation and community ties
Room for Improvement
- Inconsistent customer service experiences
- Strict return policy on used items
What Customers Are Saying
“Great variety of surplus gear and equipment. Best place in town for cheap camping or survival gear.”
— Shane Solomon
“I've been doing business with Gates Resale since the late 70's, and for good reason - local store, local employees, jobs for students.”
— Sinister Sparky - Lefty 'Lectrician
What Shoppers Say
Based on analysis of 5 customer reviews
“Great variety of surplus gear and equipment.”
“There are a lot of items here that have really good prices.”
“The owner is a great guy and the employees are great.”
Insider Tips
Visit during weekdays for better selection.
Check return policies before purchasing used items.
What to Expect
- You'll find a range of surplus gear and equipment at Gates Resale, perfect for outdoor activities.
- Expect a mix of new and used items, which can often lead to great deals on quality gear.
- Pricing is generally affordable, making it a popular choice for budget-conscious shoppers.
Google Reviews
Shopped here since I was a kid. Great variety of surplus gear and equipment. Best place in town for cheap camping or survival gear.
I've been shopping here for decades. There are a lot of items here that have really good prices. You can get used items here like a used chainsaw! Those things are better "broken in" anyways. They have a decent selection of clothing usually have warm...
I've loved this place since I was a kid. However now days it's not the same. I asked if I could change some rain gear I bought to a bigger size and instead there response was we can't take those back there used. And there exact words where "how are w...
I've been doing business with Gates Resale since the late 70's, and for good reason - local store, local employees, jobs for students, etc. ... But mostly because they have great customer service and they stock what I'm shopping for. I bought a pair...
Been a customer here since I was a kid. From "Army Surplus" to second hand tools, to a great Carrhardt selection you are bound to find something you need. They have a great selection of Camp cookware, and many types of cordage and webbing available b...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you’re a first-time visitor, take your time to browse the aisles as there's a lot to see.
Consider visiting during the week when it's less crowded for a more relaxed shopping experience.
Check out nearby spots for lunch or coffee after your visit, as there are several options in the area.
Hours
- monday8:30 AM - 4:30 PM
- tuesday8:30 AM - 4:30 PM
- wednesday8:30 AM - 4:30 PM
- thursday8:30 AM - 4:30 PM
- friday8:30 AM - 4:30 PM
- saturday8:30 AM - 4:00 PM
- sundayClosed
