The Bunker Military Surplus, LLC
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About The Bunker Military Surplus, LLC
The Bunker Military Surplus, LLC offers a variety of military surplus items, including clothing, gear, and accessories. Whether you're looking for tactical apparel or camping equipment, you'll likely find a selection that caters to your needs.
When you visit The Bunker, you can expect a straightforward shopping experience with a focus on military-themed products. While some customers have raised concerns about quality and service, others appreciate the helpful staff and the range of items available.
Located in Lansing, IL, The Bunker is easily accessible for locals and visitors alike. It's worth noting that the store is closed on Mondays, so plan your visit accordingly to make the most of your shopping trip.
Editor's Review
The Bunker Military Surplus, LLC in Lansing, IL, is a treasure trove for anyone searching for military gear and supplies. With a solid overall rating of 4.5 out of 5 based on 210 reviews, it’s clear that many customers leave satisfied. As Barry B. noted, 'They have a good supply of military items and gear, plus they are very helpful.' This highlights the store's strong inventory of products that cater to military enthusiasts and those in need of practical supplies.
However, not all experiences shine as brightly. Complaints about customer service are echoed by several customers. Julie Maddox expressed frustration, stating, 'The person answers the phone doesn't know what products are in stock.' Quality issues also arise, with Stephanie Valois lamenting the durability of products like a $32 pocket knife that broke within days. Despite these drawbacks, many reviewers found a great selection and friendly service, making for a compelling shopping experience.
Those who appreciate hands-on learning will find special value in the classes offered. Brittanie Carr praised the conceal and carry class, stating it was 'very informative, easy to follow, and the instructors were excellent.' The Bunker Military Surplus has positioned itself as a go-to spot for both purchasing gear and gaining knowledge, but it's essential to go in with realistic expectations regarding customer service.
What We Like
- Wide selection of military items and gear
- Helpful and friendly staff
- Informative classes available for practical skills
Room for Improvement
- Inconsistent customer service experiences
- Quality issues with some products reported
What Customers Are Saying
“They have a good supply of military items and gear, plus they are very helpful.”
— Barry B.
“Terrible customer service...doesn't know what products are in stock.”
— Julie Maddox
“Great selection of products and supplies.”
— Brittanie Carr
What Shoppers Say
Based on analysis of 5 customer reviews
“HORRIBLE customer service.”
“Terrible quality products!”
“They have a good supply of military items.”
“Very nice place, they had just what I was looking for.”
Insider Tips
Call ahead to check stock availability.
Be cautious about product quality.
What to Expect
- Expect a variety of military surplus products tailored for outdoor and tactical use.
- You'll find a decent selection of both new and used items, although quality may vary.
- Prices can be hit or miss, so check the items carefully to ensure you're getting value for your money.
Google Reviews
Terrible customer service, called multiple times to see if they carry a certain uniform, the person answers the phone doesn't know what products are in stock and where's over 1:15 away.
Terrible quality products! not at all military quality within 8 days the pocket knife that was $32.00 is broke and Army backpack is completely torn at the seam. Not to forget HORRIBLE customer service. Instead of righting the issues owner blocked me ...
They have a good supply of military items and gear, plus they are very helpful.
Very nice place, they had just what I was looking for. Good customer service and friendly.
Had a wonderful experience at this store. Great selection of products and supplies. I also participated in the conceal and carry class. Now I am extra cautious when I go out. I knew what I knew prior to the class but you can never know to much. Very ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask staff for assistance to find what you need.
Try to visit on a Tuesday or Wednesday for the best selection since the store is closed on Mondays.
Look for nearby parking options, as the store may have limited parking space available.
Hours
- monday10:00 AM - 5:00 PM
- tuesday10:00 AM - 5:30 PM
- wednesday10:00 AM - 5:30 PM
- thursday10:00 AM - 5:00 PM
- friday10:00 AM - 5:30 PM
- saturday10:00 AM - 5:00 PM
- sundayClosed
