IDO TACTICAL
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About IDO TACTICAL
IDO TACTICAL in Las Vegas, NV, specializes in military and tactical clothing, catering to both outdoor enthusiasts and those in need of durable gear. With a focus on army surplus and government surplus items, the store offers a variety of products that appeal to a diverse clientele.
The shopping experience at IDO TACTICAL can be quite personal, as customers are encouraged to make appointments for one-on-one service. However, some visitors have expressed frustration over the store's organization and the appointment-only policy, which can lead to a mixed atmosphere.
Located in Las Vegas, IDO TACTICAL is relatively accessible, but it's important to plan ahead due to the appointment requirement. Make sure to check their social media for any updates before heading over, as this can impact your visit.
Editor's Review
IDO TACTICAL in Las Vegas has a mixed reputation, to put it mildly. Some customers rave about the personalized service and attention to detail, while others feel frustrated by the store's strict appointment-only policy. Paul Zivovic praised the one-on-one assistance, saying, 'Absolutely phenomenal service. I didn't think quality service existed anymore.' On the flip side, the store's operation hours and appointment system have left many customers feeling turned away. As J E lamented, 'This store is a mess... with terrible customer service. Avoid!'
Another significant complaint revolves around the store's accessibility. Deidra Hamilton noted her disappointment when she arrived to find the store closed, emphasizing the need for clearer communication regarding hours of operation. Overall, while IDO TACTICAL offers a wide range of tactical and airsoft gear, potential customers should prepare themselves for possible hurdles before visiting.
What We Like
- Quality one-on-one customer service
- Wide selection of tactical and outdoor gear
- Family-owned business with a personal touch
Room for Improvement
- Strict appointment-only policy
- Inconsistent hours leading to customer frustration
What Customers Are Saying
“Absolutely phenomenal service that I didn't think existed anymore.”
— Paul Zivovic
“This store is a mess... terrible customer service. Avoid!”
— J E
What Shoppers Say
Based on analysis of 5 customer reviews
“Absolutely amazing one on one service”
“You can't even walk in without an appointment”
“Suggest you change the hours to reflect you no longer open”
“Drove across town to visit store and it was closed”
Insider Tips
Call ahead to confirm appointment availability
Check social media for updated store hours
Surplus & Overstock Stores Details
Brands Carried
What to Expect
- Expect a personalized shopping experience since appointments are encouraged for one-on-one service.
- The product selection leans heavily towards military and tactical gear, making it a good spot for enthusiasts.
- While the pricing details aren't specified, many customers appreciate the value of surplus items compared to retail prices.
Business Highlights
- ✓Specializes in tactical and outdoor gear
- ✓Wide range of airsoft products
- ✓Offers law enforcement gear
Google Reviews
This store is a mess. You can't even walk in without an appointment, and the owner's excuse about "notifying customers via social media" clearly isn't working—everyone's complaining! They're the only store enforcing these absurd COVID restrictions. D...
Saw the sign about appointments and was worried at first but called and was let in with my friend. Absolutely amazing one on one service and he really cares about getting you what you want and will be happy with. Threw in a couple freebies as well. A...
Drove 35 minutes to see that they don’t allow customers without an appointment. Awful…
Drove across town to visit store and it was closed. Suggest you change the hours to reflect you no longer open the store to public.
Googled the store and at first tried calling only to get an automatic message from Magic Jack to leave a message! Decided to go to the store even though Google said they were open and they are not instead there is a sign stating for people to order ...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
Call ahead to schedule an appointment to avoid disappointment upon arrival.
Consider visiting during the mid-week for potentially less crowded experiences.
Check for nearby parking options, as availability can vary depending on the time of day.
Hours
- monday12:00 - 6:00 PM
- tuesday12:00 - 6:00 PM
- wednesday12:00 - 6:00 PM
- thursday12:00 - 6:00 PM
- friday12:00 - 6:00 PM
- saturday12:00 - 6:00 PM
- sundayClosed