U.S. Patriot Tactical
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About U.S. Patriot Tactical
U.S. Patriot Tactical is a prominent supplier of military gear and apparel, focusing on equipment for the US Army and Air Force. With over 24 years of experience, they offer a variety of high-performance products, including tactical gear and military boots.
The atmosphere at U.S. Patriot Tactical is welcoming, with staff members who are knowledgeable about the products. While the store is somewhat small, customers often appreciate the personal touch and dedication of the employees, making it a go-to spot for military enthusiasts.
Located at Nellis Air Force Base in Nevada, U.S. Patriot Tactical is easily accessible for both military personnel and civilians. The store's proximity to the base makes it a convenient option for those in need of quality military supplies.
Editor's Review
U.S. Patriot Tactical, located at Nellis Air Force Base, NV, has garnered a mix of praise and frustration from its customers. With over 24 years of experience in outfitting America’s military personnel, it stands out as the nation's largest retailer of OCP uniforms and military boots. While some shoppers appreciate the variety of tactical gear and the rapid shipping, 'Products ready to ship the same or next day', others have encountered significant customer service issues that detract from the overall experience.
For instance, Dylan Garrett expressed his dissatisfaction, stating, 'Ordered boots here two weeks ago and the order status still says awaiting fulfillment.' This sentiment resonates with multiple customers who reported long wait times for orders and lack of communication from the store. Yet, not all experiences are negative. Mark Ishizu highlighted, 'Annika’s back! This store manager is absolutely a cut above the rest,' showcasing that the store does have staff who excel in customer service.
Additionally, the store’s smaller size seems to limit their inventory on specific boot sizes and styles, which Abraham Vallejo noted, mentioning, 'Small store and are limited on boot sizes and styles.' Despite these drawbacks, many customers still appreciate the quality of certain products, especially the flashlights. Still, the inconsistency in product durability has left some, like Laurel T, dissatisfied, as she pointed out that her husband’s boots did not last as long as expected.
What We Like
- Fast shipping for most orders
- Knowledgeable and helpful staff, particularly Annika
- Good selection of tactical gear and military supplies
Room for Improvement
- Inconsistent customer service and communication
- Limited inventory on boot sizes and styles
What Customers Are Saying
“Ordered boots here two weeks ago and the order status still says awaiting fulfillment.”
— Dylan Garrett
“Annika’s back! This store manager is absolutely a cut above the rest.”
— Mark Ishizu
“Small store and are limited on boot sizes and styles.”
— Abraham Vallejo
What Shoppers Say
Based on analysis of 5 customer reviews
“Called the customer service line and emailed for three days with NO RESPONSE.”
“Their boots don't hold up to my husband's job.”
“Small store and are limited on boot sizes and styles.”
“Great coffee to buy and sweet patches.”
Insider Tips
Visit when Annika is working for exceptional service.
Check for size availability before visiting.
Surplus & Overstock Stores Details
Brands Carried
What to Expect
- Expect a friendly and helpful shopping experience with staff ready to assist you.
- You'll find a selection of military boots, tactical gear, and uniforms tailored for the US Army and Air Force.
- Pricing is competitive, and many products are ready to ship the same or next day.
Business Highlights
- ✓The Nation's Largest OCP Uniform and Military Boot Retailer
- ✓Over 24 years of experience in equipping America's military members
- ✓Offers a comprehensive range of military gear and supplies
- ✓Products ready to ship the same or next day
- ✓100+ stores worldwide
Google Reviews
Ordered boots here two weeks ago and the order status still says awaiting fulfillment called the customer service line and emailed for the past three days with NO RESPONSE. Dont know how I am supposed to get my money back. Would love a reply from the...
Annika’s back! This store manager is absolutely a cut above the rest. Her customer service and willingness to go the extra mile is exceptional and is the primary reason why this is my go to store for boots and tactical gear. Always a 5 star experienc...
Small store and are limited on boot sizes and styles. They also have great coffee to buy and sweet patches. They also carry a few sunglasses if you need coverage for your eye holes
Charged me for an item I ordered online, did not ever ship it or even respond to my emails about this order. Have had to get Paypal involved just to even get my money back from this company.
Their boots don't hold up to my husband's job. Paid a grip of money for them to maybe last 5 months. But their flashlights so far hold up.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask staff for recommendations or assistance with sizing.
Consider visiting during the earlier part of the day to avoid potential crowds and get more personalized service.
There's parking available nearby, making it easy to stop by if you're in the area.
Hours
- monday9:00 AM - 5:00 PM
- tuesday9:00 AM - 5:00 PM
- wednesday9:00 AM - 5:00 PM
- thursday9:00 AM - 5:00 PM
- friday9:00 AM - 5:00 PM
- saturday9:00 AM - 5:00 PM
- sundayClosed





