Patriot Military Surplus
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About Patriot Military Surplus
Patriot Military Surplus in Marion, AR, offers a wide range of military and government surplus products, including clothing, gear, and outdoor equipment. Whether you're a veteran, an outdoor enthusiast, or just in need of practical goods, you'll find a variety of items that cater to your needs.
The atmosphere in the store is welcoming, with a knowledgeable staff ready to assist you in finding exactly what you need. Many customers appreciate the decent prices and the commitment to providing quality surplus items.
Located conveniently in Marion, the store is easily accessible for both locals and visitors. There's ample parking available, making it a hassle-free stop for those looking to stock up on military surplus gear.
Editor's Review
Patriot Military Surplus in Marion, AR boasts a commendable overall rating of 4.1 out of 5, based on 205 reviews. Despite its strengths, the store faces a few recurring challenges that impact customer experiences. A notable strength lies in its staff, often described as friendly and helpful. As one satisfied customer, Pierre Castellares, noted, 'Great selection and excellent customer service!' However, the data tells a different story regarding specific product availability and customer service reliability.
Several reviews highlight issues with online orders, particularly concerning sizing and exchange processes. One frustrated customer, Isaac Samaniego, shared a distressing experience, saying, 'I was told they would ship out the new boots with a return label... five days later... they have no clue what is going on.' Such inconsistencies in communication and order management detract from the otherwise positive shopping atmosphere.
Additionally, while many customers appreciate the store's cleanliness and organization, some have expressed dissatisfaction with pricing policies. Rickey Ivey pointed out, 'If this were possible, I believe more Soldiers would consider buying boots in-store rather than solely utilizing the website.' This sentiment reveals an area for improvement that could enhance overall customer satisfaction and potentially boost in-store sales.
What We Like
- Friendly and knowledgeable staff
- Well-organized and clean store
- Good selection of products
Room for Improvement
- Inconsistent customer service for online orders
- Limited pricing flexibility for in-store purchases
What Customers Are Saying
“Great selection and excellent customer service!”
— Pierre Castellares
“I was told they would ship out the new boots with a return label... five days later... they have no clue what is going on.”
— Isaac Samaniego
What Shoppers Say
Based on analysis of 5 customer reviews
“Excellent customer service! Always organized.”
“Decent prices.”
“Great selection and excellent customer service!”
“This location is well organized and clean.”
“I was told to visit when the manager was present.”
Insider Tips
Visit when the manager is present for easier exchanges.
Call ahead for specific boot sizes to avoid issues.
What to Expect
- Expect a friendly shopping experience with staff who are eager to help you find what you need.
- You'll find a good selection of military surplus items as well as outdoor equipment suitable for various activities.
- Prices are generally reasonable, and you might even find some unique items at a great value.
Google Reviews
If I can give a zero-star rating, I would. I was in there purchasing a pair of boots this past weekend, and, being a former drill sergeant, I usually use the 10% off for life drill sergeant coin given to me by US Patriot Tactical after graduating fro...
Great store. Decent prices. Excellent staff.
Ordered boots online for my son. 1st they don't have a sizing guide and when you call customer service they don't have a clue. So I ordered the his initial boot size. It was small, so I called and requested an exchange for half a size bigger. I was t...
This location is well organized and clean. My only complaint is the inability to price match sale items on the website. If this were possible, I believe more Soldiers would consider buying boots in-store rather than solely utilizing the website to pu...
Great selection and excellent customer service! Always organized and clean, location is a bit hard to get if you are driving south bound. I went twice to buy boots and there was no pressure but they were still available to answer any questions or qui...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to browse the aisles, as there's often a lot to see.
Visiting on a weekday might give you a quieter shopping experience compared to weekends.
Look for nearby dining options if you're planning to make a day of it, as Marion has several eateries close to the store.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 4:00 PM
- sunday11:00 AM - 4:00 PM
